The Dispatch module (Event Desk) of ACE Casino Security Software is both a management console and a data tracking center for incidents and activities within your casino. Identical in operation to nationwide 911 dispatch centers, ACE Dispatch tracks everything related to casino security, from cash escorts to guest medicals and cage robberies.
ACE Casino Security Software reduces dispatcher errors with drop-down lists that standardize and streamline data input. The dispatcher needs to type only the first few letters of a name to view—and select from—a list of likely candidates. The number of errors declines, resulting in greater accuracy and efficiency.
BENEFITS
Increased efficiency
Drop-down lists and single-entry input streamline data entry and eliminate redundancy. Dispatchers work faster and make fewer mistakes.
Instant, appropriate response
Standardized policies and procedures within ACE Casino Security Software help officers follow the process you’ve established for handling banned persons. Automated notifications in the form of alerts, text messages, and pages keep managers in the loop.
Improved organizational memory
Automatic linking of data through integrated forms ensures that data is never lost. All information stored in the database is instantly available through searches and auto-discovery.
Better-informed decision-making
The database-driven system provides performance metrics on all aspects of the organization—hard data that provides a basis for policy decisions.
Accountability
ACE Casino Security Software stores information about all security events and activities, generating real knowledge about the organization. You know who’s pulling their weight—and who’s not.
