In addition to helping you return lost items to their rightful owners, the Lost and Found module in ACE Casino Security Software improves overall customer service. An efficient and friendly lost and found department will increase rate of customer retention.
Building customer satisfaction
ACE Casino Security Software’s Lost and Found module is a highly flexible tool that gives your personnel the ability to track lost property and return found items to their rightful owners.
The module includes a Lost and Found Entry form and a Lost and Found Management form. Both forms connect property to two parties: a finder (usually an employee) and the owner.
As with other data entered into the ACE Casino Security Software system, the Lost and Found module provides single-entry workflow that eliminates errors and saves time. If an officer identifies lost property in a case report, the item is immediately available for selection by the property clerk. No one has to reenter information about the item.